About Cubacel Tur SIM
Cubacel Tur PLUS is a prepaid SIM card from the cuban telecommunication operator ETECSA that allows tourists to access mobile data at any time. At the same time, it eliminates the often unmanageable roaming charges, as there are no costs for the recipient for incoming calls from abroad.
Cubacel Tur SIM has emerged as a unique offering to meet the needs of tourists traveling to Cuba.
The “Tur” refers to “tourism” and indicates that the Cubacel TUR SIM is tailored to the needs of tourists, including telephony, SMS and mobile internet during their stay in Cuba.
Plans:
Starter Package PLUS
+ 10 GB Internet + 100 Minutes +100 SMS
+ Unlimited Facebook + Unlimited WhatsApp
Additional
10 GB
Additional
20 GB
Additional
50 GB
Additional
20
Minutes
Additional
30 Minutes
International distributor / Sale Points online:
https://tourist-sim-cuba.com/
Support in
English, German, Spanish
https://cubacalls.de/
Support in:
German
Questions:
+ 100 SMS
+ 10 GB Internet
+ 100 Calling Minutes
+ Unlimited Facebook
+ Unlimited WhatsApp
When you pick up your Cubacel TUR SIM,
it will be activated automaticaly.
Purchasing Cubacel Tur SIM cards is only possible online. Although you could also purchase the card via the Internet from Cuba, it is recommended that you make the purchase from your home country.
ETECSA itself gives the telephone number: +53 (5) 2642266, which represents the customer service on site.
The staff speaks Spanish and English.
– From the purchase day, you have 30 days to pick your Cubacel TUR SIM!
– The Cubacel Tur Plus SIM 30 days valid, but it can be extended for another 30 days
from the day of top-up. (Only Cubacel Tur PLUS)
– To check the service, you must dial this code: *222#
– To check your balance: *222*887# (*222*TUR#)
The pickup is possible at any commercial ETECSA branch in the country (Oficina Comercial or Centro Multiservicio), as well in the following airports:
– Havana International Airport (José Martí):
– Terminal 3 (International Flights): The Cubacel Tur / ETECSA booth is located after customs/migration in the baggage area in Hall C and is open 24/7. If you miss it:
– Terminal 2 (Domestic Flights): In the ETECSA “Minipunto,” it is only open until 7 p.m.
– Varadero International Airport (Juan Gualberto Gómez):
If necessary, ask an official on-site representative where the ETECSA / CubacelTur booth is located.
– Holguin International Airport (Frank País):
If necessary, ask an official on-site representative where the ETECSA / CubacelTur booth is located.
– Camagüey International Airport (Ignacio Agramonte):
If necessary, ask an official on-site representative where the ETECSA / CubacelTur booth is located.
– Santiago de Cuba International Airport (Antonio Maceo):
If necessary, ask an official on-site representative where the ETECSA/CubacelTur booth is located.
– Santa Clara International Airport (Abel Santamaría):
If necessary, ask an official on-site representative where the ETECSA/CubacelTur booth is located.
– Cayo Coco International Airport (Ciego de Ávila):
If necessary, ask an official on-site representative where the ETECSA/CubacelTur booth is located.
Other ETECSA offices where pickup is possible:
| Province | Name of the office | Location |
|---|---|---|
| Pinar del Río | CENTRO MULTISERVICIOS MARTI MLC | Martí No.33 entre Gerado de Medina e Isabel Rubio Pinar del Río |
| La Habana (Vedado) | CMS Paseo 17 MLC | Calle 17 # 701 esq. A, Vedado Plaza de la Revolución |
| La Habana (Habana Vieja) | CENTRO MULTISERVICIOS OBISPO MLC | Obispo 457-459 e/ Villegas y Aguacate, La Habana Vieja |
| La Habana (Centro Habana) | MINIPUNTO PLAZA CARLOS III MLC | Ave Salvador Allende esq. Arbol Seco, Centro Habana |
| La Habana (Guanabo) | MINIPUNTO GUANABO MLC | Calle 5ta C entre 490A y 492, Guanabo, Habana del Este. |
| La Habana (Cubanacán) | Oficina Comercial Nautico MLC | Ave 5ta # 15204 esq 152.Rpto Naútico, Playa |
| La Habana (MTC) | MINIPUNTO MTC MLC | Ave 5ta y 79 Miramar Playa, Edificio Barcelona, MTC |
| Matanzas | Oficina Comercial La Catedral Matanzas MLC | Calle Milanes entre Jovellanos y Ayuntamiento. Matanzas |
| Matanzas (Varadero) | Oficina Comercial Playa Azul Varadero MLC | Calle 30 entre 1era y 3era Varadero, Matanzas |
| Villa Clara | OFICINA COMERCIAL Santa Clara MLC | Calle Alfredo Barreras # 6 e/ Villuendas Máximo Gómez. Santa Clara, Villa Clara |
| Cienfuegos | Oficina Comercial Cienfuegos MLC | Calle 31 e/ 54 y 56. Cienfuegos |
| Sancti Spiritus | OFICINA COMERCIAL DE SERVICIOS MÓVILES MLC | Bartolomé Masó # 61 e/ Cmdte Fajardo e Isabel Ma de Valdivia. Sancti Spíritus. |
| Ciego de Ávila | MINIPUNTO 12 PLANTAS MLC | Honorato Castillo s/n e/ Independencia y Libertad, Ciego de Ávila |
| Camagüey | Oficina Comercial Camaguey MLC | Calle Avellaneda # 271 e/ San Esteban y Correa. Camagüey |
| Las Tunas | Oficina Comercial Las Tunas MLC | Calle Francisco Vega No. 237 e/ Lucas Ortíz y Vicente García. Las Tunas |
| Holguín | Punto de Ventas Centro de Negocios MLC | Carretera Central e/ Martí y Holguín. Centro de Negocios AUSA. Holguín |
| Holguín (Moa) | Punto de ventas Mineros Moa MLC | Ave. 1ro de Mayo s/n. Moa. Holguín. |
| Granma | MINIPUNTO JESUS MENENDEZ MLC | Ave. Antonio Maceo s/n e/ Ave. Granma y 2da. Rpto. Jesús Menéndez. Bayamo, Granma |
| Granma (Manzanillo) | MINIPUNTO MANZANILLO | Calle Martí No. 187 e/ Niceto López y Perucho Figueredo. Manzanillo, Granma |
| Santiago de Cuba | Minipunto MLC Santiago Principal | Calle Heredia s/n e/ San Pedro y Santo Tomás. Santiago de Cuba |
| Guantánamo | Oficina Comercial Guantánamo MLC | Calle Aguilera e/ Los Maceo y Calixto García. Guantánamo |
| Guantánamo (Baracoa) | Oficina Comercial Baracoa MLC | Calle Maceo # 138 e/ Rafael Trejo y Frank País. Baracoa, Guantánamo |
| Isla de la Juventud | Oficina MLC | Calle 41 No. 2408 esq. 28 Nueva Gerona, Isla de la Juventud |
| Mayabeque | Oficina Comercial Mayabeque MLC | Ave 47 esq. 82 San José de las Lajas, Mayabeque |
| Artemisa | Minipunto MLC Artemisa | Calle 48 esq 33. Artemisa |
| Artemisa (Mariel) | Minipunto MLC ZEDM | Centro de Negocios # 1 vial de acceso a la Zal esq. Vial. Quiebra Hacha-Angosta Zona #5. Zona Desarrollo Mariel |