About Cubacel Tur SIM

Cubacel Tur is a prepaid SIM card from the cuban telecommunication operator ETECSA that allows tourists to access mobile data at any time. At the same time, it eliminates the often unmanageable roaming charges, as there are no costs for the recipient for incoming calls from abroad.

Cubacel Tur SIM has emerged as a unique offering to meet the needs of tourists traveling to Cuba.
The “Tur” refers to “tourism” and indicates that the Cubacel TUR SIM is tailored to the needs of tourists, including telephony, SMS and mobile internet during their stay in Cuba.


Plans:

Starter Package

+ 6 GB Internet
+ 100 Minutes
+100 SMS

Additional


10 GB

Additional


20 GB

Additional


50 GB


International distributor / Sale Points online:

https://tourist-sim-cuba.com/

Support in
English, German, Spanish

https://cubacalls.de/

Support in:
German

https://utransto.com

Support in
English, German, Spanish


Questions:

What does the Cubacel TUR SIM
start package contain?

– 100 SMS
– 6GB Internet
– 100 Calling Minutes
– Validity of the Cubacel TUR SIM: 30 days

How do I activate my Cubacel Tur SIM card?

When you pick up your Cubacel TUR SIM,
it will be activated automaticaly.

How or where to buy a
Cubacel TUR SIM Card?

Purchasing Cubacel Tur SIM cards is only possible online. Although you could also purchase the card via the Internet from Cuba, it is recommended that you make the purchase from your home country. Purchasing in Cuba is not possible.

Who can I contact if I have problems with my Cubacel TUR?

ETECSA itself gives the telephone number: +53 (5) 2642266, which represents the customer service on site.
The staff speaks Spanish and English.

Important things you should now!

– From the purchase day, you have 30 days to pick your Cubacel TUR SIM!
– To check the service, you must dial this code: *222#
– To check your balance: *222*887# (*222*TUR#)
– The additional packages do not extend the line term

Where can I Pick up my Cubacel TUR SIM card?

The pickup is possible at any commercial ETECSA branch in the country (Oficina Comercial or Centro Multiservicio), as well in the following airports:

– Havana International Airport (José Martí) Terminal 3
The CubaTUR / ETECSA stand is located after customs / migration in the baggage area in Hall C and is open 24/7 every day. If you miss this or e.g. For example, if you land in Terminal 2, you could also visit the ETECSA office outside the airport at Terminal 3. However, this is only open until 7 p.m.

– Holguín International Airport at the ETECSA / CubaTUR stand.

– Varadero International Airport at the ETECSA / CubaTUR stand.

– Camaguey International Airport at the ETECSA / CubaTUR stand.

Other ETECSA offices where pickup is possible:

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